Frequently Asked Questions
Everything you need to know about shopping for curated luxury and vintage icons.
How do you guarantee the authenticity of your items?
Every piece in our collection undergoes a rigorous multi-point inspection by our in-house experts and third-party authentication partners to ensure 100% authenticity before it is listed.
What is the condition of your vintage products?
We categorize vintage items into four grades: New with Tags, Like New, Excellent, and Very Good. Detailed condition reports and high-resolution photos are provided on each product page to highlight any minor wear.
How long does shipping take for high-value orders?
Orders are processed within 1-2 business days. Domestic luxury shipments typically arrive within 3-5 business days via insured courier, requiring a signature upon delivery for security.
What is your return policy for designer goods?
We offer a 14-day return window for most items, provided the security tag remains attached and the item is in its original sent condition. Please note that certain high-investment 'Final Sale' pieces are exempt.
Do you offer international shipping and customs handling?
Yes, we ship to over 50 countries. International customers are responsible for duties and taxes, which are calculated at checkout for most regions to ensure a seamless delivery experience.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm and Klarna for eligible luxury purchases.