Returns & Exchanges
At Designer New & Vintage Luxury, we want you to be completely satisfied with your purchase. If your item does not meet your expectations, we offer a 14-day return window for eligible luxury goods provided they remain in their original, authenticated condition.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.
Prepare the Package
Securely pack the item in its original packaging, ensuring all designer tags, authenticity cards, and dust bags are included to avoid a restocking fee.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 3 business days of your request.
Quality Inspection & Refund
Once our specialists verify the item's condition and authenticity, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing